Effective Date: March 22, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Sandbag Sports, LLC, a California limited liability company with a registered address at 232 Montura Way, Novato, California 94949 (“Sandbag,” “we,” “us,” or “our”), governing your access to and use of the Sandbag mobile application, website, and related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you may not use the Platform.
1. Nature of the Platform
Sandbag operates a technology platform that enables users seeking golf instruction (“Golfers”) to connect with independent golf instructors, professionals, or facilities (“Instructors”). Sandbag does not provide golf instruction services and is not a provider of instructional services of any kind.
Sandbag’s role is strictly limited to facilitating connections, communications, scheduling, and payments between Golfers and Instructors. Sandbag does not sell digital content or subscriptions and does not provide instructional services directly.
Sandbag is not a party to any agreement between Golfers and Instructors and disclaims all responsibility and liability arising from or related to any services provided by Instructors.
2. Eligibility
You must be at least eighteen (18) years of age to use the Platform. By using the Platform, you represent and warrant that you meet this requirement and have the legal capacity to enter into this agreement.
3. Accounts
You may be required to create an account to use certain features of the Platform. You agree to provide accurate and complete information and to maintain the security of your account credentials. You are responsible for all activity that occurs under your account.
Sandbag reserves the right to suspend or terminate any account at any time, with or without notice, for any reason.
4. Independent Contractor Status of Instructors
All Instructors on the Platform are independent contractors and are not employees, agents, joint venturers, partners, or representatives of Sandbag under any circumstances. Sandbag does not hire, employ, supervise, direct, or control any Instructor. Sandbag does not control the manner, method, timing, or means by which Instructors provide services.
Nothing in these Terms shall be construed to create any employment, agency, partnership, or joint venture relationship between Sandbag and any Instructor. Instructors are solely responsible for their services, conduct, qualifications, licensing (if applicable), and compliance with all laws.
5. Lessons and Services
The Platform enables Golfers to request and receive golf instruction, both in person instruction and live, real-time instruction conducted via in-app video communication between users and independent Instructors. Sandbag does not guarantee the availability, quality, safety, legality, or suitability of any Instructor or lesson. All services are provided solely by Instructors at their own risk and responsibility.
6. Payments
Instructors determine and set their own rates for lessons offered through the Platform. Sandbag does not set, control, or dictate pricing for any Instructor’s services. Lessons are billed based on the duration of the session and the applicable rate set by the Instructor. By initiating a lesson, you agree that charges will accrue based on the length of time the lesson is active. A lesson is considered active from the time the session begins until it is ended by either the Golfer or the Instructor through the Platform. Either party may end a lesson at any time.
You agree that you are responsible for all charges incurred from the start of the lesson until the lesson is ended. The total charge will be calculated based on the recorded duration of the session as determined by Sandbag’s systems, and such determination shall be final and binding for billing purposes.
Sandbag reserves the right to establish, modify, or apply a minimum charge for any lesson, regardless of actual duration. Where applicable, the total amount charged for a lesson will be no less than the stated minimum charge, even if the calculated time-based amount would otherwise be lower. Sandbag may modify minimum charges, fee structures, or billing practices at any time. Any applicable minimum charge will be presented to the user at or before the time a lesson is initiated.
Payments are processed through third-party payment processors, including but not limited to Stripe. By using the Platform, you agree that Sandbag acts solely as a limited payment collection agent on behalf of Instructors for the purpose of facilitating transactions between Golfers and Instructors.
When a Golfer submits payment through the Platform, such payment is deemed to be made directly to the applicable Instructor. Sandbag’s role is limited to facilitating the processing of such payments.
Sandbag may charge service fees in connection with use of the Platform. The total amount charged will be presented to the user at the time of payment. All payments are subject to the terms and conditions of the applicable payment processor. Sandbag is not responsible for any errors, delays, chargebacks, reversals, or failures caused by such processors or by financial institutions.
7. Cancellations and Refunds
Lessons on the Platform are provided on an on-demand basis and are initiated in real time. Once a lesson has been accepted by an Instructor and the session has begun, the lesson is considered in progress.
A Golfer may cancel a lesson request at any time prior to an Instructor accepting the request without charge. Once an Instructor accepts a lesson request and the session begins, the Golfer is responsible for payment for the lesson. Except as expressly provided below, payments are non-refundable once a lesson has started. If an Instructor fails to join or deliver the lesson within a reasonable period of time after accepting a request, the Golfer may be eligible for a full refund. If a lesson is terminated prematurely due to technical issues, Instructor unavailability, or other service-related failures, Sandbag may, in its sole discretion, issue a full or partial refund. If a Golfer disconnects, leaves the session, or otherwise fails to participate after the lesson has begun, the Golfer may not be entitled to any refund.
In the event of a dispute regarding whether a lesson was delivered or the quality of the lesson, Sandbag may, in its sole discretion, determine whether a refund or partial refund is appropriate.
Sandbag reserves the right, in its sole discretion, to issue, deny, or modify refunds for any reason, including to resolve disputes, address user experience issues, prevent fraud, or comply with legal obligations.
You acknowledge and agree that any refunds issued to Golfers may result in corresponding adjustments, reversals, or offsets to payments made or owed to Instructors.
8. Assumption of Risk
Golf instruction and related activities involve inherent risks, including the risk of physical injury, property damage, or other harm. By using the Platform, you acknowledge and agree that you voluntarily assume all risks associated with participation in any lesson or activity. Sandbag shall not be responsible or liable for any injuries, damages, or losses arising from participation in lessons.
9. Video Recording and Content Rights
You acknowledge and agree that lessons conducted through the Platform may be recorded by Sandbag for purposes including, but not limited to, quality assurance, training, safety, product improvement, and customer support. By using the Platform, you grant Sandbag a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, distribute, display, and create derivative works from such recordings and any related content, including for marketing, promotional, and commercial purposes, in any media now known or later developed. You represent and warrant that you have all necessary rights and permissions to grant the foregoing license.
10. Instructor-Specific Terms
If you register as an Instructor, you acknowledge and agree that you are solely responsible for the services you provide and for all interactions with Golfers. You are responsible for complying with all applicable laws, regulations, and professional requirements, including any licensing obligations. You are solely responsible for all taxes associated with your earnings and for maintaining any insurance you deem appropriate. Sandbag does not provide insurance coverage. You agree that Sandbag may collect payments on your behalf and deduct applicable fees prior to payout. Sandbag may issue refunds to Golfers and adjust your compensation accordingly.
11. Advertising and Sponsored Content
Sandbag may display advertisements, sponsored content, and promotional materials within the Platform, including content provided by Sandbag or third parties. Such content may be targeted based on user activity, preferences, location, associations with golf facilities, or other information. In addition to in-Platform advertising, you acknowledge and agree that Sandbag may send or facilitate the delivery of promotional content, advertisements, and marketing communications outside of the Platform, including via email, push notifications, or other available communication channels, where permitted by law.
Such communications may include content from Sandbag, golf driving ranges or facilities with which you are associated, and third-party partners, including but not limited to equipment manufacturers, brands, and other businesses relevant to golf-related activities.
By using the Platform, you consent to the receipt of such advertising and promotional communications, subject to your ability to opt out of certain marketing communications as described in these Terms and the Privacy Policy. Sandbag is not responsible for the content, accuracy, products, services, or practices of third-party advertisers or partners, and any interactions you have with such parties are solely between you and the applicable third party.
12. Prohibited Conduct
You agree not to use the Platform for any unlawful, fraudulent, abusive, or harmful purpose, including but not limited to harassment, misrepresentation, or attempts to circumvent the Platform’s payment systems.
13. Communications
By creating an account or using the Platform, you consent to receive communications from Sandbag, including transactional communications related to your account, bookings, and use of the Platform, as well as promotional communications where permitted by law.
If you register for the Platform using a code, link, or other method associated with a specific golf driving range or facility, or if you otherwise engage with a particular range through the Platform, you acknowledge and agree that Sandbag may facilitate communications from that driving range or facility to you. Such communications may include, without limitation, promotional messages, offers, updates, and other marketing communications delivered via push notifications, email, or other available channels. You understand and agree that such communications are part of the functionality of the Platform and the benefits provided to users, including facilitating access to lessons, promotions, and services associated with golf facilities.
You may opt out of receiving certain promotional communications at any time through your device settings, account settings, or by following unsubscribe instructions included in such communications; however, you acknowledge that you may continue to receive transactional or service-related communications necessary for the operation of the Platform.
14. Third-Party Services
The Platform may integrate with third-party services. Sandbag is not responsible for the performance or practices of such services.
15. Intellectual Property
All content, features, and functionality of the Platform are owned by Sandbag or its licensors and are protected by applicable intellectual property laws.
16. Disclaimer of Warranties
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SANDBAG SHALL NOT BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES. SANDBAG’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF AMOUNTS PAID IN THE PRIOR TWELVE MONTHS OR ONE HUNDRED DOLLARS ($100).
18. Indemnification
You agree to indemnify and hold harmless Sandbag from any claims arising out of your use of the Platform or interactions with others.
19. Dispute Resolution
All disputes shall be resolved through binding individual arbitration in California. You waive any right to participate in class actions.
20. Governing Law
These Terms are governed by California law.
21. Termination
Sandbag may terminate access at any time.
22. Changes to Terms
Continued use after updates constitutes acceptance.
23. Contact
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